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Training & Qualifications

What course is best for you?

This could be the start of your new journey!

Belfast Works offers you the opportunity to dip your toes in a variety of different areas. Our short courses can open a new door for you to gain, renew or develop your existing skills which can steer you into employment. Through the careful guidance of many dedicated and highly qualified tutors, you can avail of and explore a number of subject areas:

August Course Dates
  • Starting 3.8.20 – Level 1 OCN Retail
September Course Dates
  • Starting 1.9.20 – Level 1 OCN Business Administration
  • Starting 1.9.20 – Level 1 OCN Understanding Travel & Tourism
  • Starting 2.9.20 – Level 1 BCS Word Processing Software
  • Starting 3.9.20 – Microsoft Excel basics
  • Starting 7.9.20- Level 1 NOCN Award in skills for employment, training and personal development
  • Starting 22.9.20 – Level 1 NOCN Introduction to the Hospitality Industry
  • Starting 25.9.20 – File management for windows 10
  • Starting 28.9.20 – Cloud basics
October Course Dates
  • Starting 2.10.20 – Online security
  • Starting 5.10.20 – Level 1 OCN Retail
  • Starting 13.10.20 – Level 1 NOCN Award in Employability Skills
  • Starting 14.10.20 – Power Points
  • Starting  21.10.20 – Cloud basics
  • Starting 28.10.20 – Level 1 OCN Understanding Travel & Tourism

List Of Courses

Below is a list of courses to choose from. You can also select a button from the menu above to go directly to a specific course.

CHILDCARE LEVEL 1

  • CONTENTS OF COURSE

    • Child development
    • Child psychology/theorists
    • Play
    • Communication
    • Health & safety
    • Employment prospects

  • LEVEL AND ELIGIBILITY

    LEVEL
    Introduction Level 1

    ELIGIBILITY
    Students must possess basic computer skills, eg ability to
    internet search and draft basic word documents

  • PROGRESSION AND EMPLOYABILITY SKILLS

    PROGRESSION
    • Childcare Level 2
    • Employment Academy

    EMPLOYABILITY SKILLS
    • Communication
    • Team Work
    • Time management
    • Critical thinking
    • Learning
    • Risk Assessment

HEALTH AND SOCIAL CARE LEVEL 1

  • CONTENTS OF COURSE

    • Using effective communication skills in the workplace
    • Health and Social care awareness
    • Person-centered support in Health and Social Care
    • The role and responsibilities of the health and social care worker
    • Understanding protection and safeguarding in health, social care

  • LEVEL AND ELIGIBILITY

    LEVEL
    Introduction Level 1

    ELIGIBILITY
    Students must possess basic computer skills, eg ability to internet search and draft
    basic word documents

  • PROGRESSION AND EMPLOYABILITY SKILLS

    PROGRESSION

    Health and Social care Level 2

    EMPLOYABILITY SKILLS
    • Communication
    • Team Work
    • Risk Assessment
    • Time management
    • Critical thinking
    • Learning

LEVEL 1 AWARD IN SKILLS FOR EMPLOYMENT
TRAINING AND PERSONAL DEVELOPMENT

  • CONTENTS OF COURSE

    • Understanding different types of Behaviour
    • Know about Self-Esteem and how it can be enhanced
    • Know about Stress and strategies for enhancing it
    • Understand the need for Time Management and know how to improve it
    • Understand personal strengths and interests
    • Understand reasons for feeling confidence and lacking confidence
    • Understand effective participation in social situations
    • Be able to set personal objectives and plan for personal progression

  • LEVEL AND ELIGIBILITY

    LEVEL
    Level 1 Award

    ELIGIBILITY
    Basic Reading, Writing and Spoken skills

  • PROGRESSION AND EMPLOYABILITY SKILLS

    PROGRESSION
    Level 1 Award in Employability Skills

    EMPLOYABILITY SKILLS
    • Time Management
    • Communication
    • Critical Thinking
    • Team work
    • Learning

INTRODUCTION TO THE HOSPITALITY INDUSTRY LEVEL 1

  • CONTENTS OF COURSE

    • Introduction to Hospitality Industry
    • Customer service
    • Introduction to healthy eating
    • Front office operations

  • LEVEL AND ELIGIBILITY

    LEVEL
    Introduction Level 1

    ELIGIBILITY
    Students must possess basic computer skills, eg ability to internet search and draft
    basic word documents.

  • PROGRESSION AND EMPLOYABILITY SKILLS

    PROGRESSION
    Plan for transition to Level 2 courses, training or work.

    EMPLOYABILITY SKILLS
    • Communication
    • Team Work
    • Problem solving
    • Time management
    • Critical thinking
    • Initiative
    • Technology
    • Learning
    • Planning and organising
    • Self-management

BUSINESS ADMINISTRATION LEVEL 1

  • CONTENTS OF COURSE

    • Skills in Customer Service
    • Time Management
    • Office Administrator Skills

  • LEVEL AND ELIGIBILITY

    LEVEL
    Beginner

    ELIGIBILITY
    Students must possess basic ICT skills, e.g. ability to internet search and draft basic word
    documents.

  • EMPLOYABILITY SKILLS

    EMPLOYABILITY SKILLS
    • Communication
    • Team Work
    • Time Management
    • Critical Thinking
    • Learning
    • Problem solving
    • Planning and organising
    • Self-management
    • Technology

LEVEL 1 AWARD IN EMPLOYABILITY SKILLS

  • CONTENTS OF COURSE

    • Learn the importance of workplace motivation
    • Understand the importance of punctuality, reliability and time management
    • Recognise own achievements
    • Know how own learning style influences future choices
    • Learn to set personal goals

  • LEVEL AND ELIGIBILITY

    LEVEL
    Level 1 Award

    ELIGIBILITY
    Basic Reading, Writing and Spoken skills

  • EMPLOYABILITY SKILLS

    • Time Management
    • Communication
    • Critical Thinking
    • Team work
    • Learning
    • Goal Setting

UNDERSTANDING TRAVEL & TOURISM LEVEL 1

  • CONTENTS OF COURSE

    • Understanding the Travel & Tourism Industry
    • Customer Service for Travel & Tourism
    • Understanding Tourist Destinations

  • LEVEL AND ELIGIBILITY

    LEVEL
    One
    ELIGIBILITY
    Learners must possess basic written and spoken skills and a basic ability to internet search.

  • EMPLOYABILITY SKILLS AND PROGRESSION

    PROGRESSION
    Learners could progress to level two courses. Gain employment in some
    Travel & Tourism organisations

    EMPLOYABILITY SKILLS
    • Communication skills
    • Customer Service
    • Problem solving
    • Time Management

RETAIL

  • CONTENTS OF COURSE

    • Understanding the range and purpose of retail businesses
    • Problem solving within retail
    • Understanding security in the workplace
    • Explore progression opportunities in retail
    • Become an effective team player

  • LEVEL AND ELIGIBILITY

    LEVEL
    One

    ELIGIBILITY
    Basic understanding and knowledge of English Language and communication

  • EMPLOYABILITY SKILLS AND PROGRESSION

    PROGRESSION
    Progression to level 2 courses in Retail

    EMPLOYABILITY SKILLS
    • Customer service
    • Individual and team building skills
    • Problem solving techniques
    • Communication skills
    • Decision making skills

BASIC COMPUTERS

  • CONTENTS OF COURSE

    • Turning on/off computer
    • Using a mouse and keyboard
    • File management
    • Word processing
    • Internet and email
    • Completing online forms

  • LEVEL AND ELIGIBILITY

    LEVEL
    Beginner

    ELIGIBILITY
    Students should have limited or no experience of using a computer to be eligible for this course

  • EMPLOYABILITY SKILLS AND PROGRESSION

    PROGRESSION
    Introduction to using ICT Systems course

    EMPLOYABILITY SKILLS
    • Communication
    • Team Work
    • Time Management
    • Critical Thinking
    • Learning
    • Numeracy

SPREADSHEET SOFTWARE LEVEL 1

  • CONTENTS OF COURSE

    • Inputting information
    • Creating and retrieving documents
    • Editing text and graphics
    • Formatting documents
    • Use software to analyse and sort data
    • Amend document structure and page layout

  • LEVEL AND ELIGIBILITY

    LEVEL
    Novice

    ELIGIBILITY
    Students must possess basic ICT skills e.g. ability to internet search and draft basic word
    documents

  • EMPLOYABILITY SKILLS

    • Critical thinking
    • Learning
    • Numeracy
    • Communication
    • Team Work
    • Time management

ECDL ESSENTIALS

  • CONTENTS OF COURSE

    • Desktop, icons and settings
    • File management
    • Security and wellbeing
    • Web browsing
    • Using email
    • Information security
    • Guidelines and procedures

  • LEVEL AND ELIGIBILITY

    LEVEL
    Novice

    ELIGIBILITY
    Students must possess basic ICT skills e.g. ability to internet search and draft basic word
    documents

  • EMPLOYABILITY SKILLS AND PROGRESSION

    PROGRESSION
    Progression on to other IT courses

    EMPLOYABILITY SKILLS
    • Communication
    • Team Work
    • Time management
    • Critical thinking
    • Learning

INTRODUCTION TO USING ICT SYSTEMS (ENTRY LEVEL 3)

  • CONTENTS OF COURSE

    • Recognise the main components of ICT systems
    • Use an ICT system
    • Understand the need for safety and security practices
    • Use a software application package
    • Enter and print data
    • Internet and email

  • LEVEL AND ELIGIBILITY

    LEVEL
    Introduction Level 1

    ELIGIBILITY
    Students can have limited or no experience of using a computer to be eligible
    for this course

  • EMPLOYABILITY SKILLS AND PROGRESSION

    PROGRESSION
    Progression on to other IT courses

    EMPLOYABILITY SKILLS
    • Communication
    • Team Work
    • Time management
    • Critical thinking
    • Learning

WORD PROCESSING SOFTWARE LEVEL 1

  • CONTENTS OF COURSE

    • Input information
    • Creating, retrieve and store documents
    • Editing text and graphics
    • Formatting documents
    • Use tables and change page layout
    • Check documents, preview and print

  • LEVEL AND ELIGIBILITY

    LEVEL
    Beginner

    ELIGIBILITY
    Students must possess basic ICT skills e.g. ability to internet search and draft basic word
    documents

  • EMPLOYABILITY SKILLS

    • Communication
    • Team Work
    • Time Management
    • Critical Thinking
    • Learning